Algoma Public Health
Algoma Public Health servers hit with a ransomware attack
Mon, Apr 29, 2019
All Algoma Public Health Phone Lines Now Available
All Algoma Public Health phone lines are now working, including the Parent Child Information Line, Sexual Health Information Line and Appointment Centre.
- Parent Child Information Line (705-541-7101 or TF 1-888-537-5741)
- Sexual Health Information Line (705-541-7100 or TF 1-800-726-0398
- Appointment Centre (705-541-7085)
All other APH programs and clinics continue to run as scheduled, including the Parent Child Information Centre, You and Your Baby and Prenatal Classes scheduled for May 1, 2019.
Staff emails are gradually being brought back online. If you are a community partner who is waiting for an email response, we apologize that there may be a delay. We are still available by phone. You can reach us at:
- Sault Ste. Marie: 705-942-4646
- Blind River: (705) 356-2551
- Elliot Lake: (705) 848-2314
- Wawa: (705) 856-7208
April 29, 2019
(Updated: 4:45 pm)Parent Child Information Line Now Available
Algoma Public Health’s IT department has made progress in getting the agency back online.
Our Parent Child Information Line is now operating.
• Parent Child Information Line (705-541-7101 or TF 1-888-537-5741)
The following phone lines are still unavailable.
• Sexual Health Information Line (705-541-7100 or TF 1-800-726-0398)
• Appointment Centre (705-541-7085)
All other APH programs and clinics have been and will continue to run as scheduled unless otherwise notified. Staff emails are gradually being brought back online with IT working tirelessly to target full capacity before the end of the week.
To contact our office directly you can reach us at:
• Sault Ste. Marie: (705) 942-4646
• Blind River: (705) 356-2551
• Elliot Lake: (705) 848-2314
• Wawa: (705) 856-7208
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Algoma Public Health Getting Back Online (UPDATE)
- Parent Child Information Centre
- Immunization Clinic
- Appointment Line (705-541-7085)
- Parent Child Information Line (705-541-7101 or TF 1-888-537-5741)
- Sexual Health Information Line (705-541-7100 or TF 1-800-726-0398)
- Community Mental Health
- Community Alcohol and Drug Assessment
- Environmental Health
- School Health
- Community Wellness
- Preschool Speech and Language
- Infant & Child Development
- Genetics
- Nurse Practitioner Clinic
Thursday, April 25, 2019
- Parent Child Information Centre
- Nurse Practitioner clinic
- Appointment Line (705-541-7085)
- Parent Child Information Line (705-541-7101 or TF 1-888-537-5741)
- Sexual Health Information Line (705-541-7100 or TF 1-800-726-0398)
- Community Mental Health
- Community Alcohol and Drug Assessment
- Environmental Health
- School Health
- Community Wellness
- Preschool Speech and Language
- Healthy Babies, Healthy Children
- Infant & Child Development
- Genetics
- Healthcare Provider Vaccine Orders
Wednesday, April 24, 2019
(Updated: 5:30 pm)
- Oral health clinic
- Parent Child Information Centre
- Nurse Practitioner clinic
- Travel clinic
- Immunization clinic
- Appointment Line (705-541-7085)
- Parent Child Information Line (705-541-7101 or TF 1-888-537-5741)
- Sexual Health Information Line (705-541-7100 or TF 1-800-726-0398)
- Safe Food Handler course
- Community Kitchens
- Community Mental Health
- Canada Prenatal Nutrition Program Clinic
- Community Alcohol and Drug Assessment
- Environmental Health
- School Health
- Community Wellness
- Preschool Speech and Language
- Healthy Babies, Healthy Children
- Infant & Child Development
- Genetics
(Updated: 2:15 pm)
Healthcare providers:
If you have an urgent need to place a vaccine order, please note that our system to receive these orders I’d currently down.
Please call us at 705-759-5409 and we can help you.
Tuesday, April 23, 2019
(Updated: 6:00 pm)
Update: Algoma Public Health servers still offline
Algoma Public Health (APH) servers are still offline after being hit with a ransomware attack on the morning of Friday April 19 that blocked access to the APH servers.
Our IT staff continue to work to get our services back online.
The following public health programs and services are cancelled in the Sault Ste. Marie office for Wednesday April 24, 2019.
• Oral health clinic
• Smoking cessation clinic
• Parent Child Information Centre
• Nurse Practitioner clinic
Our travel and immunization clinic in Sault Ste. Marie are cancelled for Thursday April 25, 2019.
The following programs and services are still operating as usual.
• Safe Food Handler course
• Community Kitchens
• You and Your Baby class
• Prenatal class
• Community Mental Health
• Community Alcohol and Drug Assessment
• Environmental Health
• School Health
• Community Wellness
• Preschool Speech and Language
• Healthy Babies, Healthy Children
• Infant & Child Development
The following phone lines are unavailable until further notice:
• Appointment Line (705-541-7085)
• Parent Child Information Line (705-541-7101 or TF 1-888-537-5741)
• Sexual Health Information Line (705-541-7100 or TF 1-800-726-0398)
All our offices remain open and staff are available to assist you. You can reach us at:
Sault Ste. Marie: 705-942-4646
Blind River: 705-356-2551
Elliot Lake: 705-848-2314
Wawa: 705-856-7208
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(Updated: 2:00 PM)
Our appointment centre is closed until further notice. More information regarding client services to be provided.
Mon, April 22, 2019
Algoma Public Health (APH) was hit with a ransomware attack on the morning of Friday April 19 that blocked access to the APH servers.
“It appears no personal information or client information was taken,” said Dr. Marlene Spruyt, Medical Officer of Health at Algoma Public Health. “Our IT department was able to quickly disconnect the servers from the internet on Friday.”
As we continue to get all our services back online, all appointments at all offices are cancelled for Tuesday April 23, 2019. We apologize for the inconvenience. As more information becomes available, we will release it.
Our offices remain open and staff are available to assist you. Our email system has not been restored but our phone lines are working. If you need to connect with a staff member please call:
Sault Ste. Marie: 705-942-4646
Blind River: 705-356-2551
Elliot Lake: 705-848-2314
Wawa: 705-856-7208
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