Algoma Public Health

Long-Term Care and Retirement Homes

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COVID-19 (novel coronavirus) updates for Long Term Care & Retirement Homes:

Public Health staff will help in the management and prevention of outbreaks of illness at long-term care and retirement homes. APH provides the following information, forms and posters that can assist with identifying and/or managing an outbreak.


Active and resolved outbreaks can be found on our Outbreak Activity page located on our Inspection, Enforcement & Disclosure page.


Directives, Memorandums & Other Resources as provided by the Ministry of Health & Long-term Care




What is an Outbreak?

An outbreak occurs when there is an increase in the number of infections above the number normally expected for the setting, over a defined period of time.


How to Report an Outbreak 

If you suspect an outbreak at your facility, contact APH as soon as possible to discuss outbreak management and control with a Public Health Inspector. During evenings, weekends and holidays, contact 705-254-6611.


If you think that you may have an outbreak in your facility, please use the following definitions to determine if your facility is in a suspect or confirmed outbreak:



View a complete list of reported outbreaks (DATE: April 9, 2020)

Information for Visitors

Outbreaks in long-term care and retirement homes can be very stressful for residents, staff, visitors and family members; for some they can be life threatening. For the health and well being of the residents, patients, staff and visitors, it is important to follow the required instructions when faced with a possible outbreak.


APH has the following recommendations:


  • Do not visit a facility, if you are ill
  • Check in at the nursing station upon your arrival
  • Follow the outbreak measures recommended by staff, if the resident you are visiting is ill (ex. wear personal protective equipment, practice good hand hygiene)
  • Limit your visit to one resident in a day
  • Clean your hands often using soap and water or hand-sanitizer
  • Get a flu shot every year





Date of creation: February 14, 2020

Date modified: